Questions & Answers

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How do I request a report?
Simply fill in the details of your research request into the question wizard at the top of the landing page or click on sign up and click on ‘Start New Report’ in the dashboard.
Our AI modules leverage a diverse set of data available on the web, ranging from industry- specific databases to market research reports, government statistics to news outlets and other sources. We provide sources, which enables users to double-check the information provided.
Our reports are updated with live web information each time a user generates a report.
Users can only download the reports in PDF format at the moment.
Our platform offers robust customization features that enable users to tailor the reports according to their specific business requirements. Additionally, our AI algorithms are designed to analyse and interpret data in line with the user's input, ensuring that the insights provided are directly relevant to the user's unique business goals and objectives. That said, the customisation will only be as good as the user specifications and input – the more precise the input, the more aligned the report.
Yes, absolutely. We take confidentiality very seriously. Your information is exclusively disclosed to the essential AI algorithm providers for the sole purpose of crafting your reports. Rest assured; it is neither shared nor sold to any additional entities. Furthermore, the AI providers assure that your inputs are never utilized for AI model training purposes and are maintained in strict confidence. Additionally, we periodically review submissions solely to enhance our systems and to verify that the inputs comply with our terms, ensuring the highest standards of service and integrity.
We partner with Stripe to process payments. You can update your payment method, billing information or cancel your subscription by accessing your Billing Portal on Stripe. You can access this via the Dashboard, under Profile > Billing section.
At Informly, we offer a Satisfaction Guarantee to ensure your confidence in using our business idea validator. If, within 7 days of your purchase, you find yourself dissatisfied with the generated report, follow these steps:
  1. Initiate the Process:
    Send an email to expressing your dissatisfaction.
  2. Form Submission:
    Upon your email, we will promptly provide you with a form to fill out, detailing the specific reasons for your dissatisfaction.
  3. Coupon Code Issuance:
    After reviewing your feedback, if eligible, we'll send you a unique coupon code.
  4. Re-Generate Your Report:
    Use the provided coupon code to re-generate an improved report free of charge through our Idea Validator.
  5. Limitations:
    The Satisfaction Guarantee can be utilized twice per customer at a maximum. Subsequent requests beyond the two instances will not be eligible.
This process is designed to address your concerns and enhance your experience with our service. If you have any questions or need further assistance, please don't hesitate to contact us. Your satisfaction is our priority.

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